Junior Collection Field Officer - Tanjung Jabung Barat

Join Fifgroup as a Junior Collection Field Officer in Tanjung Jabung Barat, Jambi! This is a fantastic opportunity to kickstart your career in the financial services sector while making a tangible impact in your local community. As a key member of our collections team, you'll be responsible for visiting clients, recovering overdue payments, and providing excellent customer service. With a supportive team and a commitment to your professional growth, you'll have the chance to develop your skills and advance your career in a dynamic and rewarding environment.

At Fifgroup, we believe in the power of community and the importance of financial inclusion. Our mission is to provide accessible and affordable financial services to underserved communities, and we're proud to be a part of this journey. As a Junior Collection Field Officer in Tanjung Jabung Barat, you'll have the opportunity to work closely with local clients, understand their financial needs, and help them achieve their goals. This role is perfect for someone who is passionate about making a difference and wants to build a career in the financial services industry.

In this role, you will be responsible for visiting clients, recovering overdue payments, and providing excellent customer service. You'll use our in-house collection system, which is designed to streamline the recovery process and ensure that all clients are treated with respect and dignity. With a supportive team and a commitment to your professional growth, you'll have the chance to develop your skills and advance your career in a dynamic and rewarding environment.

📋 Tanggung Jawab Pekerjaan

• Visit clients to recover overdue payments
• Provide excellent customer service and maintain client relationships
• Use our in-house collection system to track and manage collections
• Report on collection activities and performance to the team
• Collaborate with the collections team to achieve monthly targets
• Adhere to company policies and procedures
• Participate in training and development opportunities
• Promote the company's values and mission in the community

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in collections or a related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with our in-house collection system
• Valid driver's license and reliable transportation
• Fluency in Indonesian and English
• Ability to work in a fast-paced environment
• Willingness to travel to client locations

🛠️ Keahlian

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