IT Service Management Officer - Network & System Maintenance

Join Binajasa Sumber Sarana as an IT Service Management Officer and play a pivotal role in ensuring seamless network and system operations for our growing organization. This position is ideal for a detail-oriented professional with a passion for IT infrastructure. Based in Jakarta Raya, you'll be at the heart of our operations, ensuring that our network and systems are always running smoothly.

At Binajasa Sumber Sarana, we are committed to providing top-notch IT services to our clients. As an IT Service Management Officer, you will be responsible for maintaining and optimizing our network and system infrastructure. You will work closely with our IT team to ensure that our systems are secure, reliable, and efficient. This role offers a unique opportunity to grow your career in a dynamic and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain network and system infrastructure to ensure optimal performance and availability.
• Conduct regular system audits and implement necessary upgrades and patches.
• Provide technical support to end-users and resolve IT issues promptly.
• Collaborate with the IT team to develop and implement IT policies and procedures.
• Ensure compliance with IT security protocols and best practices.
• Document all IT activities and maintain accurate records.
• Participate in network and system maintenance projects as required.
• Stay updated with the latest IT trends and technologies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in network and system administration.
• Strong knowledge of network protocols, TCP/IP, and routing.
• Familiarity with ITIL framework and best practices.
• Proficiency in using network monitoring tools such as Nagios, Zabbix, or PRTG.
• Experience with system maintenance tools like Windows Server, Linux, and VMware.
• Good understanding of IT security principles and practices.
• Excellent communication and problem-solving skills.

🛠️ Keahlian

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